More Information

Resources and FAQ

Learn more about OSA and its treatment. Please contact us if there are other topics you would like us to cover.

For patients already receiving treatment, you will find many answers to your FAQs on the ResMed website - questions about CPAP treatment

If you have a question about sleep screening, testing or diagnosis, please take a look at the following FAQs:

1. How to book an appointment

Simply contact your nearest Centre for Healthy Sleep and we can arrange a convenient appointment for you, answer your questions and give you any other relevant information.

2. Centre locations and maps

We have three Centres across the UK. For more details visit our Contact us page, where you will find information about our locations, the team and contact numbers for the Centres.

If there is not one close enough for your convenience, please give our customer service team a call on 0800 917 7071, they will be able to offer advice about your options.

3. There are no Centres for Healthy Sleep in my area

If you live a long way from our Centres for Healthy Sleep, please contact our customer service team on 0800 917 7071 and we will can discuss arrangements for screening, testing and treatment which are more convenient for you.

4. What to bring to an appointment

If you are attending for a screening test (ApneaLink) you will not be required to provide a referral.

Patients attending for a sleep study with us will be required to provide a referral letter/form from an appropriate physician such as a GP,ENT, Respiratory or Sleep doctor. Alternatively you can download the PDF Ref Form for your physician to sign; then call us to arrange a consultation.

Those attending for CPAP treatment; if your diagnosis was carried out by a partner physician via the Centre for Healthy Sleep, we can accept this as a referral for treatment. For patients with a diagnosis carried out by another unit, we will require a referral for us to proceed with therapy.

5. How do I know what equipment I need to treat OSA?

There is a wide range of products available to treat OSA so you might be unsure of exactly what you need. The ResMed team will be happy to offer support and advice on your choice of machine, mask size or even which accessories might help you get a better night's sleep. Call our freephone number 0800 917 7071 and speak to one of our sleepVantage customer service team.

Alternatively visit www.resmed.co.uk or contact a Centre for Healthy Sleep for more information.

6. Can anyone use ResMed CPAP equipment?

Patients purchasing a CPAP device from ResMed for the first time will be required to provide authorisation from a physician to allow us to process the request. This authorisation will be kept on record for future purchases.

Authorisation is not required for masks or accessories.

7. What are the standards of care and do the Centres for Healthy Sleep meet them?

ResMed Centres for Healthy Sleep have developed clinical pathways along with advice from sleep physicians to enable us to deliver high standards of care achieving the best possible outcomes.

We also follow guidelines as published by the BTS and ARTP which can be found on their relevant websites.

8. How will it affect my driving licence?

If you have been diagnosed with Obstructive Sleep Apnoea Syndrome, the DVLA does have regulations that you should be aware of. Excessive sleepiness is a symptom of untreated OSA and thus effects a person's ability to concentrate and possibly to drive safely. Many road traffic accidents have been attributed to undiagnosed / untreated OSA. Therefore, it is the legal responsibility of the licence holder to inform the DVLA, and if they fail to do so they are committing an offence.

A driver is legally responsible for his or her vigilance and thus an accident due to falling asleep is deemed the drivers fault.

If you are in doubt you may contact the Drivers Medical Unit, DVLA, Swansea, SA99 1TU, or visit their website.

Further advice should also be available from your sleep clinic making the diagnosis of OSA.

Insurance
Please remember that your insurance company is entitled to request medical details for any condition currently under treatment, as are the police, following severe accidents. If undeclared, your insurer may refuse to support any claim. Please check with your policy if you are required to declare new medical disorders.